*Agreement with our store policies
listed below is a mandatory condition for
having a buyer account with us. Lovelypurse4u/ TR reserves the right to deny
access or refuse service to anyone at its discretion.* General Policy
Order Processing Policy
Payment & Shipping Policy
|
Return Policy
- All marked down items are final sale.
- All return
requests must be submitted to us within 7 days of
delivery of goods for refund for the cost of item excluding
the original shipping fee.
- For change or
mind or not liking the products, returns are accepted at buyer’s return
cost.
- For returns due to manufacturer defects that meet the following
objective guidelines, pre-paid return labels will be issued upon authorization
of return: items with broken zipper, broken strap or strap parts, missing
zipper pull, broken hardware, broken snap button, missing embellishments,
severely torn material, and ripped lining.
- For return
authorization, please open RMA request on "My
Account" with following steps:
1. Locate the order that
contains the item you wish to return
2. Click "View details" link next to the
order
3. Select one of the reasons to
return the item
4. Explain the issue in My
Comment box
5. Attach the picture with
damage using the "Select files"
6. Click" Save RMA"
button
7. Return authorization result
will be emailed within a few days
- Returns
without authorization are not accepted and will be returned back to
the sender.
- Cancellation is
not accepted once orders are received. If a cancellation is received after
the order is dispatched, buyer may return the products at own cost for the
item cost excluding the original shipping fee (the shipping fee we paid in
the case free shipping promotion was applied) plus 25% restocking fee.
- 3 strike cancellation
policy - 3 cancellations of order leads to a termination of account.
- Refund is
issued within 7 – 14 business days upon receiving the return.
- Returns items
must be in their original packaging with original tag intact. Otherwise there
will be restocking fee of 20%.
- Disagreement with
and/or abuse of return policy may lead to account termination.